Archive for March, 2007

Mar 26, 2007

European Corporations, their Leaders and the Challenges ahead in a Global Market Economy

Alexander Osterwalder

Today I had the pleasure to chat with Jean-Pierre Lehmann, professor at IMD and founder of the Evian Group. Jean-Pierre is a person who I very much admire for his deep knowledge, broad global vision and tireless action to promote global prosperity through an open trade regime.

In this short “interview” I asked him about how he sees the role of European corporations in the global market economy and what challenges lie ahead of them.

At the end of the “interview” I didn’t fail to ask Jean-Pierre for two book recommendations for today’s global leader, since I know nobody else with such a large global literary knowledge (fiction & non-fiction).

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Mar 22, 2007

Visual Thinking in Strategy Design & Communication

Alexander Osterwalder

The last few days I have been thinking of the value of visual tools in strategy quite intensly. When I was standing in front of our business strategy library I realized how few of these books use visual techniques to make things clearer. Often there is not much more than charts and quite a number of strategy books are text only. The topic of visual techniques and communication has been on my mind because we are currently in close contact with XPLANE, a company whose tagline is “the visual thinking company”. They help businesses communicate complex business issues with simple images. One thing I realized was how XPLANE and Arvetica each create value through visual techniques in different areas with different tools.


Arvetica
: Our main strength is to synthesise the essence of business issues, such as strategies and business models in simple diagrams. These are based on concepts (e.g. strategy maps) and are mainly composed of boxes and arrows. The value lies in creating a rapid understanding and the highlighting of how issues are related to each other. Images communicate relationships between objects than text documents. How can you quickly and clearly describe an interdependant multi-channel market approach with words?

XPLANE: Their main strength is their ability to illustrate complex business issues (e.g. change management) with drawn scenarios. They create a quick understanding with their comic-like pictures, because humans easily relate to stories. In many cases it is not sufficient to illustrate business issues through boxes and arrows only. Human scenarios that describe business issues in an illustrative manner help people relate to a the topic much easier. For example, the above image illustrates how to deal with difficult clients.

I’m quite exited that I will be able to learn more about visual techniques in business from XPLANE. I firmly believe that this will be one of the hot topics in strategic management in the coming years. In business strategy we still poorly communicate when it comes to visuals…

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Mar 9, 2007

Space as an Instrument for Business Model Innovation

Alexander Osterwalder

At Arvetica we find that space is very important to foster creativity. This is the reason why we have brainstorming rooms with whiteboards and flipcharts, but also a “living room” area to get inspired. I rarely find such spaces in other places, which is sometimes limiting when working at our clients’ premises.

Last Friday, however, I found such a space, which was perfectly designed for creativity. After a morning meeting at the college of management at the Swiss Federal Institute of Technology, Lausanne (EPFL), I decided to stay on the campus. At the architectural school I found a beautiful working spot, which you can see on the above photo.

It’s an open space in the middle of the hallway of a relatively frequented building. There’s a set of colorfull sofas and a large whiteboard (!). It feels like an open invitation to any person or group to sit down and get creative. The whiteboard is the perfect support to explain things visually and illustrate ideas on the wall. The electricity plug and WiFi allows you to pump information from the Internet. I realized how rarely I see such places at the companies I visit and wonder how many ideas get lost as a consequence…

This is probably particularly crucial when it comes to more strategic themes and ideas that are relegated to closed meeting rooms. Hasn’t everybody of us experienced that the most interesting ideas come in a relaxed atmosphere. So maybe space is an instrument to help design the most innovative and effective business models…

Worth a thought?

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